Delivery information 

It is our aim to ensure that your Gift Baskets and Gift Hampers from Creative Gift Baskets New Zealand arrive at their intended recipient, on time and in as perfect condition as when they left our premises. Creative Gifts deliver next day throughout North Island. Please read delivery times for South Island. We make sure your gift hampers, gift baskets arrive fresh and in perfect condition as when they left our Warehouse. If you should experience any problems please contact us immediately. Gifts sent throughout NZ from our Auckland and Tauranga premises.

Cut off times for Christmas.  Allow extra days for delivery once ordered.

North Island Tuesday 22nd December: South Island Friday 18th December

Rural Delivery North Is only: Monday 21st December

Delivery charges are in New Zealand dollars - includes packaging and GST.                       

Auckland:  Next Business Day $7.50 

Orders in by 2pm latest for week days for next day delivery.

Please note: Some parts of Greenhithe, Hobsonville, West Harbour, Pukekohe, Beachlands, Whitford, Kumeu, Riverhead, Helensville, Kaipara, Kaukapakapa, Titirangi can come under rural delivery which will take extra day. Check encase a rural ticket is needed.

North Island: Next Business Day $7.50  

(Check if a Rural Delivery) 
Orders in by 2pm week days for overnight delivery.  Waiheke Island $14.00 includes Rural Delivery Ticket.

Saturday Delivery North Island add $6.00

Please add $6.00 to courier charge for Saturday Delivery, orders in by 2pm Friday.

South Island $8.50                                                                           

(2 - 3 days Orders in by 2pm: Allow 2-3 working days e.g. If ordering Monday for Wednesday deliver

Rural Delivery in New Zealand add $6.00 

Allow an additional 1 to 2 working days for delivery. 

Check if your Area's Rural

 

Delivery  Times

No couriers run on Sundays

Auckland:  Order by 2pm for next business day delivery. Allow extra day for celebration gifts encase courier running late.

Rest of North Island:  Orders in by 2pm for next business day delivery.

Saturday Delivery North Island Only: Orders in by 2pm Friday for Saturday Delivery. (North Island only)

South Island 

  • 2-3 working days for delivery Orders in by 2pm.
  • Allow 2 days extra time to place your orders for Mothers Day, Valentines day, Father's Day,Christmas etc
  • Order in plenty of time e.g. Order Monday by 2pm for delivery to door Wednesday.

Rural Deliveries

Additional 1-2 days longer depending on Rural Courier schedules.Add $6.00 to price.

Delivery Notes

Christmas Delivery:

Please request a delivery date when processing order. Please allow 2-3 days for order to be packed for dispatch as very busy time. Couriers can be delayed for NZ celebrations: Christmas,Fathers Day, Mothers Day. We want your Gift to arrive on time.

Hospital Delivery:

Please provide ward number and correct name (female patient might have checked in under their married name or maiden name). Please check with the hospital first, as often patient has checked out of the hospital by the time gift arrives. Flowers are delivered in Auckland Metropolitan areas only. Gifts shown on our website are unique to Creative Gift Baskets, Auckland and Taupo.

Apartments:

Some apartments are security coded, there is no access. Please ensure that someone will be home to receive the gift. A re-direction fee will apply if couriers need to go back to apartment again to deliver gift.

PO Box Nos:

Couriers cannot deliver parcels to PO boxes unless the receiver has an arrangement with the local post office to hold their parcels for them for collection. Rural post boxes may be taken care of by Post Office for deliveries to rural or hard-to-reach places. Provide phone number of receiver encase contact necessary.

Incorrect Addresses:

You will be charged a re-direction fee if the original address provided by you is incorrect, so please check that you have the correct delivery address to save time and unnecessary hassles. You are responsible for giving us the correct address.

Gift Boxes, Gift Baskets and Hampers, Auckland Metro, Wellington and rest of North Island overnight express.  Dunedin, Christchurch and rest of South Island allow 2-3 days.

Creative Gift Baskets are based in Auckland and Tauranga. 

We delivery throughout New Zealand. Central North Island, Tauranga, Mount Maunganui, Papamoa, Coromandal, Bay of Plenty ,Katikati, Waikato Areas, Taupo, Rotorua, Turangi. Lower North Island Napier, Hastings, Wellington and all Lower North Island areas.  Auckland Metro as far as Albany. Central Glenfield, Browns Bay, Torbay, Murray Bay, Castor Bay, Milford, Takapuna, Birkenhead, Northcote, Birkdale. Auckland CBD Areas. All of South Island:  Christchurch, Nelson, Dunedin etc.